FAQ
What is the system architecture of Zebrabase?
Zebrabase is a web-based, cross-platform hosted zebrafish tracking solution. Zebrabase supports both desktop and mobile use on Mac, Linux, Windows, Android and iOS and has a built-in QR code generator and QR code reader functionality that provide an instant access to all the fish stock information and related actions on a mobile device.
How can I try out Zebrabase?
Use the Request your own instance link at the Contact page and fill in the form to obtain a 3-month free trial of the software. You can pick the pay plan you want to try out, and the URL prefix you will use to access your database instance (❬prefix❭.zebrabase.org). You will be granted admin permissions, so you will be free to customize your database, or add new users. At any point during the free trial, you can contact us and get the paid licence (the remaining time of the free trial will be deduced from the price).
How does the pricing work?
The price is a combination of a flat fee and price per tank. The number of tanks is usually estimated as the actual size of your facility, however, can be lower if you don't use its whole capacity, because we actually bill on the basis of live substocks (fish groups occupying one tank) in the database. The reason is that some facilities don't use their whole capacity, but still want to have all tanks defined in Zebrabase. So, you can only count the “active tanks” in your facility and pay for those. You can use the price calculator available here to calculate the price for the size of your facility. The number of paid substocks shouldn't be breached at any point of the year. Of course, it is always possible to add more substocks for the price in the pricing list.
What is the principle of Zebrabase system operation?
The Zebrabase system is operated with the utmost effort to ensure service availability. The system is running on a virtual server in the environment composed of two clusters of hardware servers. Individual hardware components of the environment are redundant and each cluster is housed in a different data center of the Institute of Molecular Genetics, Czech Academy of Sciences. The system is replicated from the primary to the secondary cluster every 30 minutes. In case the primary cluster becomes unavailable, the service can be restored in a short time on the secondary cluster by the system administrator.
Occasionally, the system may become transiently unavailable for short periods of time during the system maintenance. All scheduled maintenaces are announced in advance via in-app notifications.
How are the data secured?
All communication of the users with the Zebrabase system is secured via SSL and for each customer (e.g. facility or laboratory), a separate database instance of Zebrabase is provided. The data is stored at servers at the Institute of Molecular Genetics, Czech Academy of Sciences, and database dumps are performed twice a day and archived for 1 month by Zebrabase. Additionally, the fish stock records and statistics can be exported to an .xls file directly from the user interface, or full database dumps can be downloaded and stored locally by the customer (please contact us to set up local database dumps).
Which printers are supported for QR code priting?
Currently, the fully tested and supported printer is Zebra ZD420 (300 dpi version), however, any Zebra printers should be compatible (please note Zebrabase has no connection with the Zebra printers manufacturer). It is also possible to use other printers if they support ZPL emulation. Printing is optimized for 1.5 x 1 inch labels but any larger labels will work as well.
More questions?
Contact us here.